Are instalments available across all countries? No, it is not. Instalment plans are only available on orders placed in the UAE and KSA. Can I use the instalment plan with purchases made via Prepaid Cards and Cash on Delivery? No, you can only use an instalment plan on purchases made via Credit Cards. Which Credit Cards are eligible for an instalment plan? Please see the Partner Banks table above for more information. How long will it take for the bank to process my request? After you complete your order with us, it will take 2 days to send your information to your bank. An additional 3-5 working days will be taken by your bank to convert the amount into instalments. A total of 5-7 days will be required for the purchase to show up on your Credit Card statement. If the instalment plan is converted by your bank, you will receive a confirmation SMS from them. What will happen if I cancel an order placed with an instalment plan? We will cancel the order and refund the complete order amount to your bank. However, please contact your bank to cancel the instalment plan. In case of cancellation, the Processing Fee might not be refunded, therefore please confirm the refund policies with your bank. How can I get details about my instalment plan? Please communicate with your bank for more details about your instalment plan. To find out which purchases were made on instalment, please visit the ‘Order Details’ page on the app or website where you will be able to see your selected instalment plans under ‘Payment Information’.